Contact Us

Get in Touch

We’re here to help—feel free to reach out anytime.

📩 Email Support

For general inquiries, technical support, or billing questions:

service@minttnim.com

⏱ Response Time

We typically reply within 24–48 hours
(Monday–Friday)

Common Requests

🔧 Technical Support

If you're experiencing issues, please include:
• Your email address or order ID
• A brief description of the issue
• Any error messages
• Your browser and device

💰 Refund Requests

As each item is custom-made, we don’t offer refunds for change-of-mind.

If your order arrives damaged, has a quality issue, please email us with your order detailsand photos—we’ll be happy to help.

See our Refund Policy for full details.

🔐 Privacy & Data Requests

For data access, correction, or deletion, please include:
• Your email address
• Your request (access, correction, or deletion)
• Any relevant order IDs

Learn more in our Privacy Policy.