Terms of Service
Last Updated: 2026.5.20
OVERVIEW
This website is operated by Omni Choice LLC , USA. Throughout the site, the terms “we”, “us” and “our” refer to Omni Choice LLC. Omni Choice LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site MINTTNIM.COM and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
1. Service Description
We provide personalized jewelry customization services. Users may upload original artwork, doodles, or other image files created by themselves or their children (“User Materials”). Based on the submitted materials, we design and produce customized enamel jewelry products such as necklaces and bracelets (“Customized Products”).
Important Note: Customized Products are inherently personalized. Once an order is confirmed and enters production, special return and exchange policies apply (see Section 6).
2. User Accounts and Eligibility
2.1 Eligibility Requirements
You must be at least 18 years old (or the legal age of majority in your jurisdiction, whichever is higher) to use this service. By using the service or placing an order, you represent and warrant that you meet this age requirement.
Minors: If you are under 18, you may only use this website under the supervision of a parent or legal guardian. We reserve the right to request proof of age.
2.2 Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials (including username, password, security answers) and for all activities under your account (including unauthorized use).
You agree to:
- Log out after each session;
- Notify us immediately of any known or suspected unauthorized use or security breach;
- Use strong passwords and update them regularly.
We are not liable for any loss or damage arising from your failure to comply with these obligations.
2.3 Account Termination
We reserve the right to suspend or terminate your account at any time, with or without reason or prior notice, including but not limited to:
- Violation of any terms of service;
- Uploading infringing or illegal content;
- Fraudulent, abusive, or suspicious activity;
- Security, legal, or regulatory concerns;
- Other circumstances we deem necessary.
Upon termination, you will lose access to order history, uploaded materials, and other account data. Paid orders not yet in production will be handled in accordance with Section 6.
3. Service Details
3.1 Receipt and Review of User Materials
Users upload artwork, doodles, or images via designated channels. We reserve the right to review materials for clarity, recognizability, and manufacturability. Materials failing review may require resubmission, or the order may be canceled with a full refund.
3.2 Design Conversion and Production
We convert core visual elements of User Materials (lines, shapes, colors, etc.) into designs suitable for our jewelry production process.
Users understand and agree that:
- The final product may differ reasonably in color, detail, or proportion from the original material;
- Overly complex or unclear materials may not be fully reproducible;
- Adjustments made for production purposes do not constitute quality defects.
3.3 Delivery of Customized Products
Completed products are shipped to the address provided in your order. All production is completed in China, with international shipping to the customer. Delivery times are as indicated in the order confirmation or shipping information.
3.4 Cross-Border Transaction Notice
- EU: Order prices do not include VAT; customers may be responsible for VAT collection by customs or logistics.
- USA: Sales tax may vary by state and will be calculated at checkout based on shipping address.
- Customs and Import Duties: Customers are responsible for any customs duties, import taxes, and clearance fees. We are not liable for additional costs or delays caused by destination country policies.
4. Service Modifications and Termination
We reserve the right at any time, without notice, to:
- Modify, suspend, or terminate the service or any portion thereof;
- Stop accepting certain types of customization requests;
- Suspend the sale of certain product types;
- Adjust review standards and production feasibility criteria;
- Change design implementation methods, materials, or production processes;
- Adjust delivery times or service scope.
Such rights apply to all aspects of the service, whether or not users are notified. We are not liable for any losses or inconveniences resulting from such changes, except that ongoing orders already in production will not be retroactively affected.
5. Third-Party Platforms
5.1 Shopify Platform
This website is powered by Shopify Inc. and operates on the Shopify e-commerce platform. Your use is also subject to Shopify’s Terms of Service and Privacy Policy, available on Shopify’s official website.
5.2 Payment Services
Payments are processed by third-party providers (including but not limited to Shopify Payments, PayPal, Stripe). We do not store complete payment card information. Any issues during payment should be resolved with the relevant payment provider first.
5.3 Shipping Services
Delivery is provided by third-party logistics providers. We are not liable for:
- Delays caused by logistics providers;
- Lost, stolen, or damaged packages (we will assist with claims);
- Incorrect delivery due to user-provided addresses;
- Customs delays, seizures, or returns.
5.4 Disclaimer
To the maximum extent permitted by law, we are not liable for actions, negligence, or breaches by third-party platforms, payment, or logistics providers. By using these services, you agree to their terms and conditions.
6. Returns and Refund Policy
6.1 Nature of Customized Products
Customized Products are made to individual specifications and are inherently personalized. Accordingly, they are not eligible for a change-of-mind return under the following laws:
- EU: Under Directive 2011/83/EU Article 16(c) and ECJ case C-529/19 (Möbel Kraft), products made to consumer specifications or clearly personalized are exempt from the 14-day withdrawal right.
- USA: Federal and state laws do not require merchants to accept returns for change of mind. “Final Sale” policies are valid if clearly disclosed.
6.2 Order Cancellation Policy
- Within 24 hours of confirmation: Full refund available upon request.
- After 24 hours, before production starts: May be handled case by case; we reserve the right to refuse.
- Once production begins: Orders cannot be canceled. “Change-of-mind” returns do not apply.
6.3 Quality Issues and Production Defects
If there is a significant production defect (excluding design differences or reasonable craft variations), contact us within 14 days with:
- Order number;
- Clear photos of the defect (at least 2);
- Optional unboxing video.
We may offer:
- Reproduction: Free remaking and shipment for confirmed serious defects;
- Partial Refund: 30%-70% of product value if defect is irreparable but does not affect basic functionality;
- Full Refund: For severe irreparable defects, full refund without return of the product.
6.4 Non-Quality Issues
Not eligible for return or refund:
- Subjective differences in design expectations;
- Differences caused by clarity or color of uploaded material;
- Incorrect delivery address;
- Normal wear and tear.
6.5 California Notice
Under California law, if “Final Sale” policies are not prominently disclosed (e.g., large font, bright colors), California consumers may not be bound by the policy.
6.6 Refund Processing
Refunds will be issued to the original payment method within 14 business days after confirmation.
7. Product Risks and Safety Warnings
Important Safety Information – Read Carefully
7.1 Choking Hazard – Small Parts
Products contain small parts such as pendants, charms, rings, beads, etc.
Warning: Not suitable for children under 3. Keep out of reach of children and pets.
7.2 Ingestion Risk
Swallowing small parts may cause serious injury or death. Seek immediate medical attention if ingestion occurs.
7.3 Allergy Risk
Products may contain: metals (silver, enamel, stainless steel, brass, plated metals), resin, plastic, acrylic, leather, fabric, or cords.
Evaluate carefully if allergic to any materials. We are not liable for allergy-related damages.
7.4 Wearing Safety
- Remove during sleep, sports, swimming, showering, or vigorous activity;
- Pendants or connectors may catch on objects;
- Stop wearing if skin irritation occurs.
7.5 General Safety
- Jewelry is decorative, not a toy;
- Do not chew or put in mouth;
- Stop using if damaged;
- Regularly inspect for wear or loose parts.
7.6 Disclaimer
This list is not exhaustive. Users acknowledge inherent risks in wearing jewelry. We have made reasonable efforts to notify known risks but are not liable for injuries or losses from misuse.
8. User Responsibilities and License
8.1 Legality of Materials
Users guarantee that uploaded materials:
- Are original or authorized;
- Do not infringe third-party IP, privacy, or other rights;
- Do not contain illegal, obscene, violent, or discriminatory content.
Users are liable for any claims, lawsuits, or penalties arising from infringing materials.
8.2 License Grant
By uploading materials, you grant us a non-exclusive, irrevocable license to use the materials for production and necessary display, including adjustments, adaptations, and optimization. This license continues after termination of these terms to complete orders already in production.
9. Data Privacy and GDPR Compliance
9.1 Data Collection
Via Shopify, we collect:
- Name, email, shipping address, phone;
- Uploaded user materials;
- Payment info (processed by providers, we do not store full card info).
9.2 Data Roles
- Merchant (us): Data controller;
- Shopify: Data processor.
9.3 International Data Transfers
Data may be transferred to: Canada, Ireland, Singapore, USA. Transfers comply with applicable data protection laws, including EU Standard Contractual Clauses.
9.4 User Rights
Depending on your region, you may have: access, correction, deletion, restriction, portability, objection rights. Requests can be submitted via Section 14.
9.5 Cookies and Tracking
Necessary cookies for shopping cart and checkout are used. EU users must consent to non-essential analytics cookies, which can be revoked anytime.
9.6 Data Retention
Personal data retained for order fulfillment and legal compliance. User Materials are deleted 30 days after production completion.
10. Intellectual Property
10.1 Our IP
All website content (text, images, logos, designs, source code) is owned or licensed by us. No copying or commercial use without written permission.
10.2 User Material IP
Users retain ownership. Uploading grants us a limited license for production only. No commercial use outside of order fulfillment.
11. Limitation of Liability
To the maximum extent permitted by law, we are not liable for:
- Legal consequences of infringing or illegal uploads;
- Design expectation differences;
- Delivery delays or failures beyond our control (customs, force majeure, logistics strikes);
- Failure to provide customs clearance documents;
- Injuries from ignoring safety warnings;
- Indirect, incidental, punitive losses.
Liability Cap: Maximum liability per order is the total amount paid for that order.
12. Indemnification
You agree to indemnify and hold our affiliates, officers, employees, and agents harmless from claims, damages, losses, and expenses (including reasonable attorney fees) arising from:
- Violation of terms;
- Infringing user materials;
- Improper use of products;
- Violation of laws.
13. Governing Law and Dispute Resolution
13.1 Governing Law
- EU users: Law of your member state, preserving mandatory consumer protections;
- US users: Our state law, under federal arbitration rules;
- Other regions: Law of [Merchant Country/Region].
13.2 Dispute Resolution
Attempt amicable resolution via Section 14 email.
- EU users: May contact local consumer dispute bodies. Online ODR platform: https://ec.europa.eu/consumers/odr
- US users: Binding arbitration or small claims court; class actions waived.
13.3 EU Consumer Withdrawal Exception
Customized/personalized products are exempt from 14-day withdrawal. Consult local consumer authorities before ordering if in doubt (see Section 6.1).
14. Amendments
We may modify these Terms at any time. Updated terms take effect upon posting at MINTTNIM.COM. For existing users, changes take effect with reasonable notice. Major changes (e.g., refund policy) will be announced via website or email.
15. Contact Us
For questions or to exercise your data rights:
Customer Service
- Email: service@minttnim.com
- Response Time: Within 48 hours on business days